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Feature	Growth $59 / month	Pro $119 / month	Business Contact us
Team inbox
Shared inbox for all channels	Included	Included	Included
Users included	3	5	5
Teams	Not included	Included	Included
Automatic routing	Not included	Included	Included
Round-robin assignment	Not included	Not included	Included
Quick replies	Included	Included	Included
Internal notes and mentions	Included	Included	Included
AI reply suggestions and summaries	Included	Included	Included
AI translation	Included	Included	Included
Conversation labels and filters	Included	Included	Included
Custom roles	Not included	Not included	Included
Number masking for agents	Not included	Not included	Included
Channels
WhatsApp numbers	1	1	5
Instagram DMs	Included	Included	Included
Facebook Messenger	Included	Included	Included
TikTok messages	Included	Included	Included
Website chat widget	Included	Included	Included
WhatsApp calling	Included	Included	Included
IVR menus	Not included	Included	Included
Coexistence with the WhatsApp Business app	Included	Included	Included
Campaigns
Broadcasts a month	15,000	Unlimited	Unlimited
Scheduled broadcasts	Included	Included	Included
Audience segments	Included	Included	Included
Retargeting audiences	Not included	Included	Included
Carousel templates	Not included	Included	Included
Delivery and read analytics	Included	Included	Included
A/B test variants	Not included	Included	Included
Automation
Automation triggers a month	1,000	2,000	5,000
Chatbot steps per bot	30	200	200
Keyword replies	Included	Included	Included
Rules	Included	Included	Included
Drip sequences	Included	Included	Included
Chatbot library	Included	Included	Included
Instagram comment-to-DM	Not included	Included	Included
AI
AI credits a month	250	500	1,500
AI support agents	1	3	10
Knowledge from files and websites	Included	Included	Included
Agent tools (call your APIs)	Not included	Included	Included
Bring your own AI key	Included	Included	Included
Evaluations and test suites	Not included	Included	Included
Voice agents	Not included	Included	Included
MCP server for AI assistants	Included	Included	Included
Sell
Click-to-WhatsApp ads	Included	Included	Included
Conversions API feedback	Included	Included	Included
Catalogue and cart	Included	Included	Included
Payment links	Included	Included	Included
Abandoned cart recovery	Included	Included	Included
Order notifications	Included	Included	Included
Integrations & developers
Integrations	2	5	Unlimited
REST API calls a month	10,000	200,000	20 million
Outgoing webhooks	Not included	Limited	Extensive
Zapier, Make and n8n	Included	Included	Included
Sandbox for testing	Included	Included	Included
Reports
Dashboard	Included	Included	Included
Agent performance reports	Not included	Included	Included
Campaign reports	Included	Included	Included
CSV export	Included	Included	Included
Security & support
Two-factor authentication	Included	Included	Included
IP allow-list	Not included	Not included	Included
Single sign-on	Not included	Not included	Included
Audit log	Included	Included	Included
Email support	Included	Included	Included
Priority support	Not included	Included	Included
Named account manager	Not included	Not included	Add-on

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