For travel and hospitality

Booking updates and guest messaging on WhatsApp

Send confirmations and itineraries, answer guest questions around the clock and upsell extras at the right moment.

For travel and hospitality

Guests across time zones

An AI agent answers common questions day and night, in the guest's language.

Updates buried in email

Booking, itinerary and change notices arrive on the phone guests carry.

Missed upsell moments

Offer transfers, upgrades and tours before arrival, with opt-in.

Learn more

Booking confirmations

Confirmation, booking reference and documents in one message.

Itinerary updates

Flight, transfer and schedule changes as soon as they happen.

Pre-arrival check-in

Collect arrival time and details, then send directions.

Guest concierge

An AI agent for Wi-Fi, breakfast hours, local tips and requests.

Upgrades and extras

Offer rooms, transfers and tours with a payment link.

Post-stay feedback

Ask for a rating and route issues to the right manager.

How it works

  1. 1Booking made
  2. 2Confirmation sent
  3. 3Pre-arrival check-in
  4. 4Concierge chat
  5. 5Upsell offer
  6. 6Feedback request

Template library

Booking confirmation

Hi {{1}}, your booking {{2}} for {{3}} is confirmed. Check-in is from {{4}}. Reply here with any questions.

Itinerary change

Hi {{1}}, there is a change to your trip: {{2}}. Your new time is {{3}}. Tap below for details.

Frequently asked questions

Yes. The AI agent replies in the guest's language and your team sees translations in the inbox.

AI agents and people, working as one team

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