For travel and hospitality
Guests across time zones
An AI agent answers common questions day and night, in the guest's language.
Updates buried in email
Booking, itinerary and change notices arrive on the phone guests carry.
Missed upsell moments
Offer transfers, upgrades and tours before arrival, with opt-in.
瞭解詳情
Booking confirmations
Confirmation, booking reference and documents in one message.
Itinerary updates
Flight, transfer and schedule changes as soon as they happen.
Pre-arrival check-in
Collect arrival time and details, then send directions.
Guest concierge
An AI agent for Wi-Fi, breakfast hours, local tips and requests.
Upgrades and extras
Offer rooms, transfers and tours with a payment link.
Post-stay feedback
Ask for a rating and route issues to the right manager.
運作方式
- 1Booking made
- 2Confirmation sent
- 3Pre-arrival check-in
- 4Concierge chat
- 5Upsell offer
- 6Feedback request
範本庫
Booking confirmation
Itinerary change
常見問題
Yes. The AI agent replies in the guest's language and your team sees translations in the inbox.
Yes, through our API and webhooks, or Zapier if your system supports it.
Booking and itinerary updates are usually utility templates, charged per delivered message by country, and free when sent while the customer service window is open.