For ecommerce
Abandoned carts
Send a timely, opted-in reminder with the items and a link back to checkout.
Where-is-my-order questions
Proactive delivery updates and a bot that looks up order status.
Pre-sale questions go unanswered
An AI agent answers size, stock and shipping questions at any hour.
瞭解詳情
Abandoned cart recovery
Reminders with the cart contents and a checkout link.
Order and delivery updates
Utility templates triggered from your store.
Catalogue in the chat
Product cards, multi-product messages and carts.
Cash-on-delivery confirmation
Ask shoppers to confirm COD orders with one tap before dispatch.
Back-in-stock alerts
Notify opted-in shoppers when a product returns.
Reviews and repeat purchase
Ask for a review after delivery and suggest a reorder later.
運作方式
- 1Cart abandoned
- 2Reminder sent
- 3Shopper replies
- 4Question answered
- 5Order placed
- 6Delivery update
範本庫
Abandoned cart
Order shipped
COD confirmation
常見問題
Shopify and WooCommerce natively. Other platforms can connect through our API, webhooks or Zapier.
Usually yes, so it needs marketing opt-in and is charged as a marketing template. Order and delivery updates are utility.
In most countries, Whatsuite sends a payment link, such as Stripe. Native in-chat payments are available only in some markets.