CRM

Whatsuite + Zoho CRM

Upsert Leads by phone and add notes when chats are resolved.

What Whatsuite can do in Zoho CRM

  • Upsert lead
  • Add note

Events that sync

  • contact.created
  • contact.updated
  • conversation.resolved

How it works

  1. Open Integrations in your Whatsuite workspace and pick Zoho CRM.
  2. Client ID
  3. Client secret
  4. Refresh token — Self Client → scope ZohoCRM.modules.ALL
  5. Accounts server
  6. API domain
  7. Test the connection, then choose which events to sync.

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