For healthcare
No-shows
Reminders with confirm and reschedule buttons give patients an easy way to tell you in advance.
Busy phone lines
Handle booking and simple questions in the chat so staff can focus on patients.
Paper intake
Collect admin details before the visit with a short form in WhatsApp.
了解更多
Appointment booking
Show free slots and book from the chat, synced with your calendar.
Reminders and confirmations
Utility templates with confirm, reschedule and cancel buttons.
Pre-visit forms
Collect admin details such as contact and insurance information before the visit.
Clinic FAQs
Opening hours, directions, parking and preparation instructions, answered by a bot.
Follow-up check-ins
A general check-in after a visit with a link to your secure portal.
Call routing
WhatsApp calls routed by IVR to reception, billing or a nurse line.
工作原理
- 1Patient messages
- 2Booking bot
- 3Slot confirmed
- 4Reminder sent
- 5Visit
- 6Follow-up check-in
模板库
Appointment reminder
Booking confirmed
Keep protected health information (PHI) out of template messages. Templates should contain only scheduling and admin details, such as a date, time and location, never diagnoses, results or treatment. Share clinical information through your secure patient portal. If you need a Business Associate Agreement, ask sales about a BAA on the Business plan.
常见问题
We recommend not. Send a notice that results are ready, with a link to your secure portal, and keep clinical details out of the message.
Ask sales about a BAA on the Business plan. We will walk you through what it covers and the configuration it requires.
Yes, through native calendar integrations, our API or Zapier.