A catalog on WhatsApp is a list of your products or services, with names, prices, images and descriptions, linked to your business number.
What customers can do
- Browse products from your profile or from a message.
- Add items to a cart.
- Send the cart to you as an order.
What businesses can send
- Single-product messages showing one item.
- Multi-product messages with up to 30 items in sections.
- Catalogue and carousel templates for campaigns.
Keeping it in sync
Catalogues live in Meta Commerce Manager. Connecting your store, such as Shopify or WooCommerce, keeps prices and stock current without manual edits.
Payments
Native in-chat payments are only available in some countries. Elsewhere, businesses usually reply to a cart with a secure payment link.