Whatsuite AI
AI that works inside your inbox, your bots and your phone line
Ask questions about your data in plain language, draft better replies with Copilot, deploy agents on chat and voice, or bring your own agent. You stay in control of every action.
Uji coba gratis 7 hari · Tanpa kartu kredit · Harga transparan
Copilot in your inbox
Copilot sits next to every conversation. It drafts replies, summarises long threads and translates messages so agents can respond faster with fewer mistakes.
- Draft, shorten, rephrase or change tone
- One-click conversation summary on handoff
- Outcome: agents spend less time typing and more time solving
Agents for chat
Deploy AI agents that answer from your content and use your tools. They route to people when they should, and log every step.
- Knowledge from PDFs, pages and FAQs
- Tool calling for orders, bookings and CRM updates
- Outcome: routine questions are handled without a queue
Bring your own agent (BYOA)
Already built an agent elsewhere? Connect it through our API or webhooks and let it reply on WhatsApp through Whatsuite, with the same handoff and inbox controls.
- Receive messages by webhook, reply through the API
- Your agent, our inbox, routing and compliance
- Outcome: keep your stack, gain a shared inbox
Voice AI
Give your phone line and WhatsApp calls an AI voice that talks naturally, takes bookings and passes calls to people when needed.
- Clone a voice from a short recording
- Natural turn-taking, with interruption handling
- Speaks and understands 8 languages
AI that fits the size of your business
Small businesses
Reply faster with Copilot drafts. Answer common questions overnight. Set it up in an afternoon.
Growing teams
Route chats by intent. Summarise handoffs automatically. Track quality with the CX score.
Enterprises
Bring your own agent. Control actions with roles and approvals. Connect AI assistants through MCP.
Four ways to use AI
Ask
Question your inbox, campaigns and contacts in plain language and get answers with links to the source report.
Agents
AI agents answer customers on chat, take actions with your tools and hand over to people.
In your inbox (Copilot)
Drafts, summaries, translations and tone changes, right next to the reply box.
Suits Agents
Voice and chat agents that work across the web, WhatsApp, phone, SMS and RCS with one shared memory.
Run Whatsuite from your AI assistant, with the final say
"Send the October offer to customers tagged VIP."
The assistant prepares the campaign and shows you the audience and template before anything is sent.
"Which chats have waited more than an hour?"
Get a list with links straight into the inbox.
"Tag everyone who asked about delivery this week."
The assistant finds the contacts and asks you to confirm the bulk update.
"Summarise yesterday's complaints."
A short digest with themes and the conversations behind them.
“The AI agent answers the routine questions and passes the rest with a summary. Our agents like not starting from scratch.”
Cara kerjanya
- 1
Connect your channels
Link your WhatsApp number and any other channels you use.
- 2
Add your knowledge
Upload documents and add web pages so the AI answers from your content.
- 3
Set the guardrails
Choose which topics the AI handles, which actions it can take and when it hands over.
- 4
Go live and review
Turn it on for one channel first, review the conversations and widen it when you are happy.
Whatsuite vs alat dasar and platform enterprise
| Feature | Alat dasar | Platform enterprise | Whatsuite |
|---|---|---|---|
| Ask questions about your data | Tidak termasuk | Separate analytics tool | Termasuk |
| Inbox Copilot | Tidak termasuk | Termasuk | Termasuk |
| Chat and voice agents | Tidak termasuk | Separate products | Termasuk |
| Bring your own agent | Tidak termasuk | Custom integration | Termasuk |
| MCP server for AI assistants | Tidak termasuk | Tidak termasuk | Termasuk |
| Approval before risky actions | Tidak termasuk | Termasuk | Termasuk |
Pertanyaan umum
Ask lets you question your workspace in plain language, for example "How many chats did the returns team close last week?" It answers from your own data and links to the underlying report.
A per-conversation score based on response time, resolution and customer sentiment. It helps you spot chats that need review. It is a guide, not a replacement for reading the conversation.
Copilot writes a short summary of the thread, including the customer's request, what has been tried and what is still open. It is added automatically when a chat is handed over.
Bring your own agent. If you have built an AI agent on another platform, you can connect it to Whatsuite through webhooks and the API and keep using our inbox, routing and handoff.
Data is encrypted in transit and at rest. Conversation content is not used to train third-party models. Role-based permissions control who can use AI features and see results.
Every plan includes Copilot credits each month. AI agents and voice AI are add-ons, so you only pay for them when you use them.
Agen AI dan manusia, bekerja sebagai satu tim
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Uji coba gratis 7 hari · Tanpa kartu kredit · Harga transparan