العملاء

Kept the app and added the API Coexistence meant I could keep using WhatsApp on my phone while my team works from the inbox. That was the deciding factor for us.

Good value, a few things to learn Setup was quick and support was helpful. It took us a week to get used to template approvals, but the guides helped.

Handoff from AI works well The AI agent answers the routine questions and passes the rest with a summary. Our agents like not starting from scratch.

Clear reporting on campaigns We can finally see which broadcasts lead to orders. Retargeting people who clicked is one button.

The bot builder is easy to follow I built our order-status bot myself without any help. The preview pane made it easy to test before going live.

Our whole team on one number We moved from one shared phone to a proper inbox in an afternoon. Everyone can see who is replying, and nothing gets missed at the weekend.